Withdrawing Funds Back to Your Wallet
When you want to move winnings back to your wallet, head to the cashier and choose withdrawal. We send funds to the same bKash, Nagad or Rocket number linked to your account — this keeps the process clean and reduces errors. Enter the amount you want to withdraw, confirm your account PIN, and submit the request. Our team processes withdrawal requests in
the order they arrive. If your account has not yet completed identity verification, we will ask you to do that before the first withdrawal goes through. It protects your funds and keeps your account secure.
- Open withdrawal — Go to the cashier, switch to the withdrawal tab, and confirm the wallet number already saved to your account.
- Enter the amount — Type the amount you want to withdraw. The screen shows your current available balance so you can check before confirming.
- Verify your identity — If this is your first withdrawal, complete the identity check step. It takes a few minutes and only needs to be done once.
- Request submitted — Submit the request. Our team reviews it and sends the funds to your linked bKash, Nagad or Rocket wallet.