Reference

Terms and Conditions for Using chil444

These terms set out what you agree to when you open and use a chil444 account. Access and eligibility depend on your local law and the regions where our service is available — read these conditions before you start.

Account holder responsibilityLocal law and eligible regionsbKash, Nagad, Rocket deposits coveredSubject to change with noticeContact support for clarifications
chil444 Terms and Conditions for Using chil444
HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Under These Terms

These terms define not just what you can do, but what we commit to on our side — how your account data is held, how we verify identity, and how you can request changes or corrections.

Account Security Your account is protected by password and OTP verification. We do not store full payment credentials — bKash, Nagad, and Rocket transactions are authenticated through those providers' own flows.
Data Retention We retain account and transaction records as required by our operating obligations. You may request a summary of data held on your account by contacting support in writing.
Cookies and Access Logs We use session cookies to keep your account active and access logs to detect unusual activity. These are covered under our privacy policy, which forms part of these terms.
Requesting Changes To update registered details or dispute a terms-based account action, submit a written request through email support. We aim to acknowledge within one business day and resolve within a reasonable period.
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been actioned incorrectly under them, our support team can walk you through the relevant section and escalate where needed. Players in Dhaka and Chattogram can reach us through the same channels — response times may vary by volume.

Team online

Live Chat

Open the chat widget from your account dashboard for real-time help on any terms-related question, including account status and transaction disputes.

Email Support

Send a detailed message to our support address for written clarification on specific clauses, account actions, or wallet transaction queries via bKash, Nagad, or Rocket.

Help Centre

Our help centre carries plain-language summaries of key terms sections — useful if you want to check a specific rule before contacting the team directly.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — covering account access, wallet use, and what happens if something goes wrong.

Eligibility depends on your location and local law. We confirm supported regions separately — if your area is not covered, account registration may not be available to you.

We notify you before material changes take effect. If you continue using your account after the notice period, that counts as acceptance of the revised terms.

Yes. Deposits and withdrawals through bKash, Nagad, and Rocket are governed by these terms alongside each provider's own conditions. Both sets of rules apply to your transactions.

No. Your account is personal and non-transferable. Sharing login details or letting another person operate your account is a breach of these terms and may lead to closure.

Contact our support team by email with your account details and a written data request. We will confirm receipt and provide the relevant information within a reasonable timeframe.

Reach out via live chat or email with your account reference and a description of the issue. Our team will review the action against the relevant clause and respond in writing.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.